Maintenance and Support

OpenArchive is a flexible, scaleable, reliable and cost effective software product for long term archiving of enterprise data. Through the Open Source approach you have the highest level of long term protection of your archived data.

To test OpenArchive:

– Download the test version of OPENARCHIVE including a complete virtual environment. Very easily you can test OPENARCHIVE with all features and functions.

To use OpenArchive in a productive environment:

– The usage of the software OpenArchive is bound to an existing maintenance and support agreement with GRAU DATA. In this case we will deliver to you a compiled version of the actual code which has been tested and released by our quality assurance department.
   
In the latter case you will also have access to our qualifed and experienced engineers for trouble shooting or questions around the product which may arise over time.
   
If you want to conclude a maintenance and support agreement, please follow these steps:

    1. Review the PRICING which is related to the managed capacities definded in "Terabyte".
    2. Please review the maintenance and support agreement (CONTRACT).
    3. ORDER the capacity you require and confirm your order.

Upon conclusion you will get a confirmation email from us with your customer identification number.

Don’t hesitate to contact us if you have any questions and/or require more information.